Cozy Products Shipping Policy

Thank you for choosing Cozy Products! We strive to ensure that your shopping experience is as seamless as possible, including the shipping process. Please read through our Shipping Policy to understand how we handle shipping, delivery, and related matters. 

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically for any updates.

Shipping Methods

We offer standard shipping within the United States and Canada. At this time, we do not offer international shipping.

Processing Time

Orders are typically processed and shipped within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Rates

Shipping rates are calculated based on the weight of the items ordered and the destination address. Customers have the option to choose their preferred shipping method during the checkout process. 

Estimated Delivery Time

Estimated delivery times vary depending on the shipping method selected and the destination. Generally, standard shipping within the contiguous United States takes approximately 3-7 business days. Please note that delivery times may be longer for orders shipping to Alaska, Hawaii, or rural areas.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery online.

Shipping Delays

While we make every effort to ensure timely delivery, please understand that unforeseen circumstances such as extreme weather conditions, natural disasters, or carrier delays may occasionally impact delivery times. In such cases, we appreciate your patience and understanding.

Order Changes and Cancellations

If you need to make changes to your order or cancel it after it has been placed, please contact our customer service team as soon as possible. Contact information is provided at the bottom of this page. We will do our best to accommodate your request, but please note that once an order has been processed for shipping, we may be unable to make changes or cancel it.

Shipping Address

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Questions or Concerns

If you have any questions or concerns about our Shipping Policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure that your shopping experience with CozyProducts.com is enjoyable from start to finish.

Customer Service

Phone: +1 (312) 226-2473

Toll-free (U.S. & Canada): (800) 662-5021

Email: customerservice@cozyproducts.com