Terms of service

Cozy Products Manufacturer’s Warranty

At Cozy Products, we stand behind the quality and craftsmanship of our products. We are committed to providing our customers with reliable solutions that enhance comfort and productivity. To ensure your satisfaction, we offer the following manufacturer's warranty:

Shipping and Packing Errors

If you discover any shipping or packing errors within 30 days of receipt, please notify us immediately. We will promptly correct any errors and replace any damaged or defective merchandise at no additional cost to you.

Electronic Products Warranty

All electronic products purchased from Cozy Products are covered by our manufacturer's warranty against defects in materials and workmanship. This warranty is valid for a period of six months from the date of shipping.

Coverage and Resolution

If your product is found to be defective within the warranty period, Cozy Products will, at its discretion, either repair or replace the unit. Our goal is to ensure that you receive a fully functional product that meets your expectations.

How to Obtain Service

If you require warranty service for your electronic product, please contact our customer service team for assistance. Our knowledgeable representatives will guide you through the process and help you obtain the resolution you need.

Exclusions

Please note that our warranty does not cover damages resulting from misuse, accidents, modifications, or unauthorized repairs. Additionally, normal wear and tear, cosmetic damage, and consumable parts are not covered under this warranty.

Limitation of Liability

In no event shall Cozy Products be liable for any incidental, consequential, or indirect damages arising from the use or inability to use our products, even if advised of the possibility of such damages. Our liability is limited solely to the repair or replacement of defective products as stated in this warranty.

Rights and Remedies

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Your satisfaction is important to us, and we are committed to resolving any issues you may encounter with our products in a timely and efficient manner.

Thank you for choosing Cozy Products. We appreciate your trust in our brand, and we are dedicated to providing you with exceptional products and service.